Introduction
Welcome to Admoon Agency (Altariq Almobasher Digital Marketing Co. L.L.C) ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://admoon.agency, use our services, or interact with us in any other way. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to provide and improve our services to you. The types of information we collect include:
1. Personal Data
- Contact Information: When you sign up for our services, we collect your name, email address, phone number, and other contact details. This information is used to communicate with you, respond to your inquiries, and provide our services effectively.
- Payment Information: To process payments for our services, we collect credit card details, billing addresses, and other financial information. This data is essential for ensuring that transactions are secure and that we can address any billing issues that may arise.
- Account Information: We collect Google Ads account details, including account IDs, campaign data, and performance metrics. This information allows us to manage and optimize your ad campaigns, ensuring that you achieve the best possible results.
2. Usage Data
- Log Information: When you visit our website, our servers automatically collect information such as your IP address, browser type, operating system, referring URLs, and other technical data. This information helps us analyze trends, administer the site, track user movements, and gather broad demographic information for aggregate use.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us recognize you and track your preferences. This information helps us improve our services and personalize your experience.
3. Third-Party Data
- Integration Data: When you link third-party services, such as Google Ads, to our services, we collect information from these services to provide a seamless and integrated experience. This may include data such as account performance metrics, user behavior, and other relevant information.
How We Use Your Information
We use the information we collect for various purposes, including:
1. Providing Services
- To set up and manage your Google Ads accounts, ensuring that your campaigns are optimized for maximum effectiveness. This includes configuring account settings, monitoring campaign performance, and making necessary adjustments to improve results.
- To audit, manage, and tune up your ad campaigns, identifying areas for improvement and implementing strategies to enhance performance. Our goal is to help you achieve the highest return on investment for your advertising spend.
- To recover suspended accounts and ensure they comply with Google Ads policies. If your account is suspended, we work diligently to identify the issues, implement corrective actions, and communicate with Google to reinstate your account.
2. Communication
- To send you service-related communications, updates, and notifications. This includes informing you about changes to our services, providing support and assistance, and addressing any issues or concerns you may have.
- To respond to your inquiries, provide customer support, and address any issues or concerns you may have. We are committed to providing prompt and effective assistance to ensure your satisfaction with our services.
3. Marketing
- To send you promotional materials, offers, and information about our services, where permitted by law. We may use your contact information to inform you about new features, special promotions, and other relevant updates that may interest you.
- To conduct surveys and gather feedback to improve our services and customer satisfaction. Your feedback is valuable to us and helps us enhance our offerings and better meet your needs.
3. Improvement and Analytics
- To analyze usage patterns and user behavior to enhance our services and website. By understanding how users interact with our site and services, we can make informed decisions about improvements and new features.
- To conduct research and gather statistical data to inform our business decisions and strategies. This information helps us stay competitive and continually improve our offerings.
How We Share Your Information
We may share your information with third parties in certain circumstances, including:
1. Service Providers
- We may share your information with third-party vendors and service providers who perform services on our behalf. This includes payment processors, data analysts, customer support providers, and other entities that help us deliver and improve our services. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
2. Legal Requirements
- We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and interests. This includes sharing information with law enforcement, government agencies, or other entities as required by law or in response to legal processes such as subpoenas, court orders, or regulatory requests.
3. Business Transfers
- We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business. In such events, your information may be included as part of the transferred assets and will be subject to the privacy policies of the acquiring entity.
Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption, firewalls, secure socket layer (SSL) technology, and other technical and organizational measures to safeguard your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information by using strong passwords, keeping your login credentials confidential, and being vigilant about potential security threats.
Your Rights
You have certain rights regarding your personal information, including:
- Access and Update: You have the right to access and update your personal information to ensure it is accurate and complete. You can review and correct your information by logging into your account or contacting us directly.
- Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions. If you wish to have your information removed from our systems, please contact us with your request.
- Marketing Preferences: You have the right to opt-out of receiving marketing communications from us at any time. You can unsubscribe from our promotional emails by following the instructions included in each email or by contacting us directly.
- Consent Withdrawal: You have the right to withdraw your consent for data processing where processing is based on consent. This does not affect the lawfulness of processing based on consent before its withdrawal. If you wish to withdraw your consent, please contact us with your request.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience and information. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the updated policy on our website and updating the effective date at the top of this page. Your continued use of our services after any modifications indicates your acceptance of the new terms. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: info@admoon.agency
- Phone: +971 50 1109734
- Address: 2003, The Exchange Tower, Business bay, Dubai, UAE
We are committed to addressing your concerns and ensuring that your privacy is protected. Thank you for trusting the Admoon Agency with your personal information.
