Introduction
Welcome to Admoon Agency (Altariq Almobasher Digital Marketing Co. L.L.C) ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our services, including professional audit, tune-up, ads management, account suspension recovery, and Google Ads agency accounts. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services. We are committed to providing the best possible service and ensuring that you understand the terms under which we operate.
General Terms
1. Eligibility
- To use our services, you must be at least 18 years old and capable of entering into legally binding contracts. By using our services, you represent and warrant that you meet these eligibility requirements. We reserve the right to refuse service to anyone at any time for any reason, particularly if we believe that your use of our services would violate any laws or these Terms.
2. Prohibited Businesses
- We strictly adhere to Google Ads policies and, as such, do not work with businesses that engage in activities prohibited by these policies. This includes, but is not limited to, businesses involved in gambling, cryptocurrency trading, political campaigning, drug and alcohol sales, and adult content. We reserve the right to refuse service to any business that we believe may be in violation of Google Ads policies or any applicable laws and regulations. If it is observed that an action has been taken in order to circumvent us, for example, the business related to the company is different from the business declared to Admon Agency, in such a way that this action is against Google's rules and will lead to the suspension of the account, $1000 will be deducted from the deposited budget as a penalty.
3. Service Modifications
- We continually strive to improve our services and may modify, suspend, or discontinue any aspect of our services at any time without prior notice. While we aim to minimize any disruptions, we will not be liable to you or any third party for any modification, suspension, or discontinuation of our services. We appreciate your understanding and flexibility as we work to enhance our offerings.
3. Payment Terms
- All fees for our services are due in advance and are non-refundable, except as provided in our Refund Policy. We accept various payment methods, including credit and debit cards, PayPal, Payoneer, bank transfers, and USDT. You are responsible for ensuring that your payment information is accurate and up-to-date. Any failure to make timely payments may result in the suspension or termination of your services.
Professional Audit Services
1. Scope of Service
- Our professional audit services involve a comprehensive review of your Google Ads account to identify areas for improvement and provide actionable insights. Our experts will analyze your account structure, keyword strategy, ad copy, bidding strategy, and overall performance to provide a detailed report with recommendations for optimization.
2. Client Responsibilities
- To enable us to conduct a thorough audit, you must provide full access to your Google Ads account for the duration of the audit. This includes granting us the necessary permissions to view and analyze your account data. You are responsible for implementing any recommended changes provided in the audit report. While we offer guidance and suggestions, the final implementation and ongoing management of your account remain your responsibility.
3. Limitations
- Our audit service is a one-time review and does not include ongoing management or implementation of recommendations. The audit is intended to provide you with insights and strategies to improve your account performance. For ongoing support and optimization, we recommend considering our ads management services.
Tune-Up Services
1. Scope of Service
- Our tune-up services involve optimizing your existing Google Ads campaigns to enhance performance and return on investment. Our team will review your current campaigns, identify areas for improvement, and implement changes to optimize ad copy, keywords, bids, and targeting. The goal is to maximize the efficiency and effectiveness of your campaigns.
2. Client Responsibilities
- To facilitate the tune-up process, you must provide access to your Google Ads account and relevant data necessary for optimization. This includes granting us the necessary permissions to make changes to your campaigns. You are responsible for reviewing and approving any changes suggested by our team. Your timely feedback and cooperation are crucial to the success of the tune-up process.
3. Limitations
- Tune-up services are limited to the scope agreed upon at the time of engagement and do not include ongoing management unless specified. The tune-up is a focused effort to improve your existing campaigns within a defined period. For continuous management and optimization, our ads management services offer a more comprehensive solution.
Ads Management Services
1. Scope of Service
- Our ads management services involve ongoing management, optimization, and reporting of your Google Ads campaigns. Our team will handle all aspects of your campaign management, including keyword research, ad creation, bid management, performance monitoring, and regular reporting. We aim to ensure that your campaigns are optimized for the best possible performance.
2. Client Responsibilities
- You must provide full access to your Google Ads account and maintain an active payment method for ad spend. It is essential to communicate your business goals, target audience, and any specific requirements to our team. You agree to review and approve any campaign strategies or changes suggested by our team. Your active participation and feedback are vital to the success of our ads management services.
3. Limitations
- While we strive to achieve the best possible outcomes, we do not guarantee specific results or performance metrics. Our services are designed to maximize your return on investment based on industry standards and best practices. We reserve the right to suspend or terminate our services if you engage in prohibited activities or violate Google Ads policies. Compliance with all relevant advertising guidelines and policies is mandatory.
Account Suspension Recovery Services
1. Scope of Service
- Our suspension recovery services involve diagnosing issues leading to account suspension and implementing corrective actions to reinstate the account. Our team will work to identify the cause of the suspension, communicate with Google on your behalf, and take the necessary steps to resolve the issues and restore your account.
2. Client Responsibilities
- You must provide access to your Google Ads account and any relevant information required to address the suspension. This includes sharing any communications received from Google regarding the suspension. You agree to cooperate fully with our team during the recovery process. Your timely response to requests for information and adherence to our recommendations are crucial for a successful recovery.
3. Limitations
- While we make every effort to recover suspended accounts, we cannot guarantee account reinstatement, as the final decision rests with Google. If the suspension is due to severe policy violations, our ability to provide recovery services may be limited. In such cases, we will inform you of the likelihood of successful recovery and provide alternative recommendations if applicable.
Google Ads Agency Accounts
1. Scope of Service
- We offer Google Ads agency accounts for rent or purchase, providing you with verified, authorized accounts that are less likely to be suspended. These accounts are managed within our Google Ads MCC (My Client Center) and benefit from our established relationship with Google, ensuring compliance with best practices and guidelines.
2. Payment and Fees
- When renting an agency account, you must pay a monthly rental fee and a top-up fee of 3% of the charge for each month. No setup fee is required, and the account will be linked to our payment profile. When purchasing an agency account, you must pay a one-time payment and a setup fee. After the setup, the account will be linked to your payment profile, and you will have full ownership and access.
3. Client Responsibilities
- You must comply with all Google Ads policies and guidelines while using the agency account. This includes adhering to advertising standards, avoiding prohibited content, and ensuring that your campaigns meet Google's quality requirements. You agree not to engage in prohibited activities, including those mentioned under General Terms.
4. Limitations
- We reserve the right to terminate the rental or revoke access if you violate Google Ads policies or engage in prohibited activities. Rented accounts remain the property of [Your Company Name] and must be returned upon termination of the rental agreement. Our agency accounts are designed to provide you with a stable and compliant advertising platform, but continued compliance is your responsibility.
Security
1. Data Protection
- We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and secure socket layer (SSL) technology to safeguard your data. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information by using strong passwords, keeping your login credentials confidential, and being vigilant about potential security threats.
Refund Policy
1. Refund Eligibility
- Refunds are only available for specific circumstances as outlined in our Refund Policy. To request a refund, you must contact us within the specified time frame and provide relevant details about your claim. Refund requests will be reviewed on a case-by-case basis, and we reserve the right to approve or deny any refund request based on the circumstances and our policy guidelines.
Changes to These Terms
1. Modifications
- We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the updated Terms on our website and updating the effective date at the top of this page. Your continued use of our services after any modifications indicates your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed about your rights and obligations.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: info@admoon.agency
- Phone: +971 50 1109734
- Address: 2003, The Exchange Tower, Business bay, Dubai, UAE
We are committed to addressing your concerns and ensuring that your privacy is protected. Thank you for trusting the Admoon Agency with your personal information.
